SPA IV Information
Daily spa hours: 10:00 – 21:00
Arrival time: We recommend you arrive at the spa ten minutes prior to your scheduled appointment to complete the consultation form, enjoy refreshments and relax in the tranquil surroundings.
Late arrivals: We regret that late arrivals will result in a shortened treatment time to accommodate other guests fairly.
Valuables: We recommend you leave all jewellery in your guestroom safe before visiting the spa. The management and staff do not accept responsibility for the loss of money or any valuables brought onto the spa premises.
What if I am pregnant? Please contact our supervisor or spa receptionist for advice on treatments that are safe to enjoy during pregnancy. You may wish to avoid booking treatments that involve the use of essential oils. Massage and other stimulating treatments are not recommended during the first three months of pregnancy.
Payment: All treatments will be charged to your room and will appear on your account at the time of check-out.
Mobile phones: The use of mobile phones is not permitted in the spa.
Cancellations: A 24-hour cancellation notice is required to help us reschedule your appointment, subject to availability. Any cancellation with less than five hours notice will incur a 50% cancellation fee. A full fee will be imposed for a ‘No- Show’.
For any queries, please call the spa on extension ‘2’.
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